Cookies Policy

Cookies Policy for Lolajack Casino

This Cookies Policy explains how Lolajack Casino uses cookies and similar browser technologies to make the site work, remember your choices, measure performance, and improve your experience. It covers session handling, analytics, preferences, security-related uses, third-party integrations, and how you can manage or clear cookies.

What cookies are

Cookies are small text files stored on your device by your browser when you visit a website. They hold simple pieces of information such as a session identifier or a language preference. Similar browser technologies include localStorage, sessionStorage, and other persistent storage used to keep settings while you use the site.

Why cookies are used

We use cookies to keep you logged in, remember your settings, deliver relevant content, measure site performance, and detect technical issues. Cookies help the site load faster for returning visitors and let us tailor the interface to your preferences without repeatedly asking the same questions.

Essential cookies

Essential cookies are required for core site functions. They enable login sessions, shopping-cart-like behaviour for promotions or bonuses, secure navigation through account pages, and basic security checks. Without these cookies you may not be able to sign in, complete transactions, or access account areas.

Session cookies

Session cookies are temporary and remain only while your browser is open. They track a single visit so the site can remember immediate choices, handle secure session tokens, and route requests correctly. These cookies expire when you close your browser.

Persistent cookies

Persistent cookies remain on your device after closing the browser and are used to remember preferences across visits. Examples include language or display settings, and consent choices. The retention period varies by cookie type and purpose and may last from a few days up to several months, depending on the function.

Functional cookies

Functional cookies store preferences that improve usability. They keep your chosen language, currency display, and interface layout, so you don’t need to reconfigure the site each time. These cookies do not generally identify you personally beyond the stored setting.

Analytics and performance cookies

We collect aggregated performance data to understand how the site is used. Analytics cookies record page loads, popular games, session duration, and error rates to help us optimise load times and content placement. This information is anonymised or aggregated where possible and is used to prioritise technical fixes and feature improvements.

Preference and language settings

Cookies save your language and display preferences so the site opens with your chosen options. If you switch language or select a preferred currency during a session, a preference cookie ensures the same configuration on your next visit until you change it or clear your cookies.

Login and session continuity

Login cookies maintain authentication tokens that let you stay signed in across pages and visits when you choose to remain logged in. These tokens are limited in scope and duration and are tied to standard security checks. If you log out or clear cookies, you will need to sign in again.

Device recognition

Cookies and local storage help us recognise commonly used devices. Device recognition improves security by highlighting unfamiliar logins, speeding up routine checks, and reducing repeated verification prompts on trusted devices.

Security-related cookies

Security cookies support fraud detection and account protection measures. They help detect suspicious activity, validate requests to sensitive pages, and protect session integrity. These cookies are part of broader security controls and do not reveal your payment details or sensitive personal information.

Browser storage technologies

In addition to cookies, the site may use localStorage and sessionStorage for non-essential settings and temporary data. sessionStorage is cleared when the browser tab closes. localStorage may persist across sessions and is used only for user-facing settings that improve responsiveness and reduce repeated network requests.

Third-party integrations

Some services we use - such as analytics, payment handlers, game providers, and live chat - may set their own cookies on your device. These third-party cookies are governed by the respective provider’s policies. We do not control these cookies directly but we seek to work with reputable partners and only enable necessary third-party services for site functionality.

Marketing and communication preferences

If you opt into promotional communications, cookies may be used to remember those choices and to tailor offers displayed on the site. Marketing cookies can enable personalised banners or measure how effective a campaign is. You can opt out of targeted marketing via the cookie settings panel or by following the unsubscribe options in communications.

Cookie consent management

On your first visit a cookie banner appears to let you accept necessary cookies and choose which categories to allow. You can change these choices anytime through the cookie settings link in the site footer or in your account privacy settings. Consent choices are stored so you are not prompted on each visit.

Browser cookie controls

Your browser gives you direct control over cookie storage. You can block third-party cookies, block all cookies, or set the browser to clear cookies when you close it. Adjusting these settings affects how the site functions. For specific instructions consult your browser’s help resources.

Clearing or disabling cookies

Clearing cookies removes stored preferences and will sign you out of the site. Disabling cookies can break parts of the site, including login persistence, saved preferences, and some game or promotion features. If you clear cookies and later wish to restore saved settings, you will need to reselect preferences and sign in again.

Site functionality impact when cookies are disabled

Disabling essential cookies will prevent logging in, claim processing, and access to account sections. Turning off functional or analytics cookies may reduce personalisation and speed optimisations. We advise leaving essential cookies enabled for a consistent experience while controlling non-essential categories to suit your privacy preferences.

Technical diagnostics and performance optimisation

Cookies help capture technical details such as slow page loads, failed requests, and crash reports. These diagnostics are used to improve stability and game load performance. Data collected for diagnostics is focused on the event and device characteristics rather than on identifying an individual.

Aggregated analytics information

Reports produced from analytics cookies show trends and aggregated behaviour like popular games, session lengths, and conversion on promotions. These summaries inform product decisions and are treated in a way that minimises direct identification of individual users.

User experience improvements

We use cookies to test interface changes, run short A/B tests, and measure whether updates improve navigation or load times. These experiments are temporary and designed to make the site more intuitive without exposing personal data beyond normal session handling.

Managing cookie settings and contact

To review or change cookie preferences, open the cookie settings link at the bottom of any page or visit your account privacy area. If you have specific questions about cookie use or need help adjusting settings, contact our support team at [email protected].

Changes to this policy

We may update this Cookies Policy to reflect changes in technology or services. When updates are significant, we will highlight them on the site and refresh the consent banner as appropriate. Check this page periodically to stay informed about how cookies are used.